Overseas production expansion was attained with the first Carismas rolling off the line at NedCar, Holland in 1995 - a joint venture between MMC, Volvo and the Dutch government - as well as the opening of production lines in Australia and Thailand. NedCar became a wholly owned MMC facility within a year.
Mitsubishi in the New Millenium
In 2000, MMC and Daimler Chrysler developed a business partnership that involved design, development and production co-operation. Daimler Chrysler purchased a 37% stake in MMC and at NedCar Volvo production was replaced by Smart Four-Fours. In 2004 Daimler Chrysler‘s stake in MMC was sold to the Mitsubishi Family (comprising of Mitsubishi Corporation, Mitsubishi Heavy Industries and the Bank of Tokyo Mitsubishi). However, MMC and Daimler Chrysler have maintained a successful business relationship and continue to share B and C segment platforms and engines.
In terms of motor-sport, the strength of Mitsubishis 4x4 heritage was yet again demonstrated by a record breaking 12th victory in the 2007 Dakar rally - the seventh successive victory for the Japanese manufacturer. Today, MMC has manufacturing facilities in over 30 countries and its sales and after-sales organisation is present in more than 170 countries.
Mitsubishi Motors Europe
In 2002, Mitsubishi Motors Europe (MME) was established in order to coordinate sales and after-sales specifically for the European market. European product revival started with the Colt in 2004 and subsequently the Grandis, Lancer Evolution IX, new L200 and Colt CZC Cabriolet joined the range. In 2007 the full product line-up transformation was further developed with the introduction of the all new Outlander and revised Shogun. 2008 saw the introduction of the all new Lancer, Lancer Sportback and facelifted Colt. The Japanese specification pure- electric i-MiEV was launched in Europe to be used in government trials in 2009, with the EU specification vehicle arrived a year later in 2010. Mitsubishi Motors Europe still exists as an after-sales and PR operation to assist European distributors.
The Colt Car Company Limited – UK History
The Colt Car Company Limited (Mitsubishi Motors in the UK) was established as the sole UK distributor in 1974. Other subsidiary companies are: Mitsubishi Contract Motoring (contract hire), Shogun Finance (retail finance) and Colt Cars Retail (CCR) Group (dealerships owned and operated by The Colt car Company Limited) - currently there are 11). At present the company has a network of 120 dealerships.
Prior to the end of import quotas in 1996 average annual sales were around 10,000 units, with a high mix of 4x4s. The introduction of European-built models at NedCar, together with the relaxation of import quotas on Japanese-built vehicles resulted in sales expectations increasing dramatically.
In 2000 a new management team headed by Jim Tyrrell took over. A new strategy was implemented for fleet business, product and pricing and new terms for dealers. Mitsubishi soon became the fastest growing Japanese marque in the UK and annual sales more than doubled between the years 2000 - 2005 from 18,000 to 38,000 units.
The number one selling Mitsubishi vehicle in the UK in recent years has been the L200 pick-up. The L200 drives forward the success of Mitsubishis dominance of the pick-up segment in the UK, remaining the retail market leaders for over 10 years, selling over 27,000 units over that period than their competitors, and sustaining the retail share of the outgoing L200, at an impressive 33.2% YTD in 2011.
2007 and 2008 saw a spate of new model introductions, with the launch of the new Outlander, revised Shogun, i city car, new Lancer and Lancer Sportback, and the flagship Lancer Evolution X. The i-MiEV was and is an important vehicle for Mitsubishi and made a statement back in 2009 to the global car industry as the very first mass-produced, zero emission full electric vehicle ever.
Also in 2008, the retirement of majority shareholder David Blackburn led to his stake in the company being sold to MC Automobile (Europe) NV (MCAE), a wholly-owned subsidiary of Mitsubishi Corporation. As a result of this acquisition, Mitsubishi Motors in the UK is now a wholly-owned subsidiary of MCAE. Mitsubishi Corporation is Japans largest general trading company, with over 200 operational bases and 500 group companies in approximately 80 countries worldwide, giving Mitsubishi Motors in the UK an excellent foundation to continue its success in an increasingly challenging marketplace.
The Future for Mitsubishi Motors in the UK
Lance Bradley, Mitsubishi Motors in the UK’s current Managing Director, joined the company in July 2000 from Ford of Great Britain where he spent 12 years in a variety of sales and operational roles. Originally appointed as General Manager – Sales Operations, he was promoted to Sales and Marketing Director in October 2001 with responsibility for Vehicle Sales, Marketing, Product Planning, Press and Public Affairs, Network Development and Business Management. In April 2009 he was promoted to the role of Managing Director with responsibility for the overall direction of Mitsubishi Motors in the UK and CCR. Lance is also Member of the Board of Spitalgate Dealer Services.
Dealer Profitability
A key focus for the UK has been on Mitsubishi’s dealer network and its profitability. Recent figures reveal that the Mitsubishi franchise in the UK is in a very healthy state with dealer profitability in 2010 recorded as the best in the company’s history, and that 2011 has continued with the same strong performance. It is no surprise, therefore, that the brand is continuing to expand its successful network of UK dealers with several other exciting new dealer prospects waiting to join the franchise.
Key to the brand's success in attracting new dealers is Mitsubishi’s pragmatic, dealer focussed approach to commercial decision making. This, along with its existing product line-up, innovative future product plans and strong environmental messages makes Mitsubishi an excellent proposition for potential dealers.
Intelligent Motion
Intelligent Motion is Mitsubishi Motors in the UK’s sub-brand that encompasses all of Mitsubishi’s environmental and technological credentials. At no time in mankind's history has attention on global climate issues been so acute, and we at Mitsubishi Motors in Japan and Mitsubishi Motors in the UK want to play our part in helping reduce the impact that our endeavours, and our customers' activities, have on the environment.
The pure-electric i-MiEV is just one important part of the equation. With its zero emissions it will help drive down our – and our customers' – carbon footprint while contributing to cleaner air in our towns and cities, with health and environmental benefits for all. Mitsubishi are always looking to reduce tail-pipe emissions on their conventional engine vehicles too as well as using recycled plastics and bamboo resin where possible! The introduction of plug-in hybrid technology in 2012 will strengthen their credentials even further.
Mitsubishi Motors in the UK’s whole philosophy – which drives everything they do – is based on the Japanese ‘kaizen’ principle of constant evolution and improvement. It is borne out of a desire to never rest, to never accept the status quo, to never accept the thought that we have ever achieved enough.
So, for Mitsubishi Motors in the UK, “Intelligent Motion” is a fitting banner under which they can place so much of what they do, and how they do it.
Excellent Service
Another key focus for the Management team at Mitsubishi Motors in the UK has been on ‘Excellent Service’. All of the most successful brands have a key point of differentiation like the cheapest product or the biggest sales volume. As a 1% market share manufacturer in the UK, Mitsubishi Motors recognise that their key point of differentiation is to provide all of their customers, staff and associates with Excellent Service. Therefore, this is a priority for Mitsubishi today and moving forwards.
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